Refund Policy of Slice & Dice Pizzeria
Thank you for shopping at Slice & Dice Pizzeria. If you are not entirely satisfied with your purchase, we're here to help. Our Refund Policy was last updated on March 1, 2023.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
- Website: granitelowland.sbs
- Phone: +44 20 7946 0958
Exceptions / Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Cancellations
If you have placed an order with us and need to cancel it, please contact us immediately. If your order has not yet been shipped or prepared, we will try to accommodate your request. However, if the order is already in process, we may not be able to cancel it.
Customer Responsibility
It is essential that you inspect your order upon delivery. If you encounter any problems with your order, such as a missing, incorrect, or damaged item, please contact us promptly to resolve the issue. We aim for complete customer satisfaction and will do our best to fix any problems quickly and to your satisfaction with the options available to us.
If you have any further questions regarding our Refund Policy, please reach out to us at the contact information listed above.
Address for Returns
Send your returns to the following address:
Slice & Dice Pizzeria43 Bedford Street, Westminster
WC2E 9HA, London
United Kingdom